Frequently Asked Questions (FAQs)

Products

ViBha Boutique is an exquisite fashion destination nestled in Sunnyvale, California, by renowned Indian fashion designer Vinaya Gopisetti. ViBha specialize's in offering a splendid array of Indian ethnic, traditional, and Indo Western attire designed for both men and women.

As the signature brand of Vinaya, ViBha showcases her distinctive creations, encompassing a wide range of styles such as lehengas, skirt crop tops, gowns, and bridal ensembles for women, along with kurtas, sherwanis, and vests for men.

Our boutique is also renowned for its meticulously curated collection of exclusive handloom silk sarees in various enchanting varieties, including Paithanis, Kanjivaram silks, and more. We offer a diverse selection of fancy sarees and ready-to-wear sarees that cater to various tastes and occasions. In addition to our clothing offerings, ViBha presents a captivating range of unique fashion jewelry and accessories designed to complement our clothing creations, adding the perfect finishing touch to your ensemble.

At ViBha Boutique, we are dedicated to providing our customers with an unparalleled shopping experience where traditional Indian craftsmanship meets contemporary fashion sensibilities. Explore our one-of-a-kind creations and discover the essence of Indian elegance and style.

At ViBha Boutique, we proudly feature a diverse and handpicked assortment of traditional handloom silk sarees and elegant fancy sarees. Our collection includes a wide range of sought-after silk sarees, such as Kanchi or Kanjivaram silk sarees, Paithani silk sarees, Patola sarees, Banarasi silk sarees, Gadwal silk sarees, Pen Kalamkari sarees, Ikkat silk sarees, Venkatagiri silk sarees, Kanchi soft silk sarees, Kanchi Bandhani silk sarees, Bandhani Ajrakh silk sarees, Tussar silk block print sarees, Banarasi chiffon sarees, as well as various fancy and pre-pleated sarees.

All our sarees/saris are thoughtfully paired with pre-stitched blouses, ensuring a complete and ready-to-wear ensemble for your convenience. Additionally, our sarees come with fall and pico work elegantly executed. Our pre-stitched blouses are designed with extra margin fabric, allowing for easy adjustments to achieve the perfect fit. In the event that you purchase from our boutique, we provide contact information for our alteration services, ensuring that your outfit is tailored to your unique preferences and requirements.

Discover the charm of our sarees / saris and enjoy the added convenience of ready-to-wear blouses and impeccably finished details when you shop at ViBha Boutique.

Absolutely, ViBha Boutique takes pride in offering a delightful collection of Indian traditional men's wear. Our carefully curated selection includes a variety of choices to cater to the diverse preferences and occasions of our esteemed male clientele.

Here's a glimpse of what you can find in our men's wear collection:

  • Men's Silk Kurtas: Discover a range of stylish and comfortable silk kurtas designed to showcase Indian elegance with a modern twist.
  • Kurta Sets: Our kurta sets are thoughtfully crafted, combining kurtas with matching bottoms to create a cohesive and fashionable ensemble.
  • Men's Sherwani: For those special party occasions and wedding celebrations, our collection features exquisite sherwanis, including options fit for the bridegroom.
  • Safa and Dupattas: We also carry a limited selection of safa and dupattas, perfect for enhancing your traditional attire with a touch of sophistication.
  • Men's Vests and Stoles: Explore our range of vests and stoles that provide versatile layering options and add a touch of style to your outfit.

We invite you to explore our boutique or website to browse through the available designs and find the perfect additions to your wardrobe. While doing so, please note that the sizes displayed on our website are based on Indian sizing standards. You'll find that Indian sizes typically run one size smaller than their US counterparts. For example, an Indian L is equivalent to a US M. To ensure you select the right size, we recommend referring to our size conversion chart or reaching out to us for assistance. Our team is here to make sure your shopping experience is as seamless as possible.

ViBha Boutique does not offer in-house stitching or alteration services. However, we are committed to ensuring that your experience with our designs and outfits is seamless. If you find that a minor alteration in size is needed for a purchase from our boutique, we are more than happy to assist you. We can provide you with the contact information of a skilled alteration professional who can help tailor the outfit to your specifications.

For online purchases, should you require assistance with sizing, please feel free to reach out to us. You can contact us at 408-320-2100 or send us a message through the contact section of our website or via email at vinaya@vibhavogue.com. We will be delighted to arrange for size alterations before shipping your order, ensuring a perfect fit and a delightful shopping experience.

Shipping

At ViBha Boutique, we aim to provide you with a prompt and convenient online shopping experience. We typically process and ship your orders within one to two business days. For added convenience, we exclusively use priority shipping for all our free shipping options. Priority shipping ensures that your order reaches you swiftly, usually within 2 to 3 business days.

It's worth noting that all our shipments originate from our Sunnyvale, California location, allowing for efficient and reliable delivery.

For those seeking an even quicker delivery option, we also offer expedited shipping upon request. Please get in touch with us to discuss expedited shipping details.

It's important to mention that the designs you see on our website are readily available in our boutique in Sunnyvale. If you prefer to shop online and save time, you can also opt for in-store pickup. Simply make your purchase online, and during the checkout process, select the "pick up at our store" option for added convenience. We look forward to serving you efficiently and making your shopping experience as seamless as possible.

Yes, we proudly offer shipping to all locations within the United States and Canada. For our valued customers in the US, we provide complimentary free shipping on all orders exceeding $100. We understand the importance of affordability and convenience, which is why we extend this offer to enhance your shopping experience with us.

Shipping rates to Canada are calculated based on the weight of your order and the specific region it is being shipped to. Our goal is to ensure that your order reaches you in a timely and cost-effective manner, and we strive to provide competitive shipping rates for our Canadian customers.

Regardless of where you are located within the US or in Canada, ViBha Boutique is dedicated to bringing the charm of our curated collections to your doorstep with ease and affordability.

Returns

At ViBha Boutique, we are committed to ensuring your satisfaction with your purchase. We offer a straightforward return policy, but please note that we do not accept exchanges or cancellations.

Return Policy Highlights:

  • We provide a 15-day return window, allowing you to request a return within 15 days of receiving your item.
  • To initiate a return or address any problems with your order, please contact us within 5 days of delivery. You can reach out to us through email, text, or phone call.
  • Items should be shipped back to us within 7 days of delivery to be eligible for a return.
  • For a return to be accepted, the item must be in the same condition as when you received it, which means it should be unworn, unused, with all tags and in its original packaging. Additionally, you will need to provide the receipt or proof of purchase.

Initiating a Return:

To start a return, please contact us at vinaya@vibhavogue.com or call us at 408-320-2100 within 5 days of delivery. If your return request is approved, we will provide you with a return shipping label, along with detailed instructions on how and where to send your package. Please note that we do not accept items sent back to us without prior return authorization.

Damages and Issues:

Upon receiving your order, we strongly recommend inspecting it immediately. If you discover that the item is defective, damaged, or if you've received the wrong item, please contact us right away. This will allow us to promptly evaluate the issue and make it right for you.

Exceptions / Non-Returnable Items:

  • Unfortunately, we cannot accept returns on sale items unless they arrive damaged or defective.
  • Gift cards are non-returnable.

Exchanges:

If you wish to exchange an item, the quickest way to ensure you receive the desired product is to return the item you have. Once your return is accepted, you can proceed to make a separate purchase for the new item.

Refunds:

We will notify you once we've received and inspected your return, and we'll inform you of whether the refund has been approved or not. If approved, the refund will be automatically processed to your original payment method. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund to your account.

Your satisfaction is our priority, and we are here to assist you with any questions or concerns regarding our return policy. If you have any further inquiries, feel free to contact us at vinaya@vibhavogue.com.